Privacy Policy

Information We Collect

At Usanetpeople, we collect information that helps us provide better career development services focused on diversity and inclusion in social work. We're transparent about what we collect and why.

Personal Information You Provide

• Contact details including name, email address, phone number, and mailing address when you register for our programs
• Professional background information such as current position, experience level, and career goals
• Educational history and certifications relevant to social work practice
• Demographic information to help us track diversity and inclusion metrics in our programs
• Payment information when you enroll in paid learning programs or services
• Communication preferences and feedback about our services

Information We Collect Automatically

• Website usage data including pages visited, time spent, and navigation patterns
• Device information such as browser type, operating system, and IP address
• Learning progress and completion rates for online courses and programs
• Interaction data with our emails and communications

How We Use Your Information

We use your personal information to deliver exceptional career development services and advance diversity in social work. Here's exactly how we put your data to work:

Data Sharing and Third Parties

Sometimes we need to share information to provide our services effectively. We're selective about our partners and always prioritize your privacy.

Service Providers We Work With

• Learning management system providers who host our online courses and track your progress
• Email service providers for program communications and newsletters
• Payment processors to handle enrollment fees securely
• Analytics services to understand how people use our website and improve the experience
• Professional networking platforms that help connect program participants

When We Share Information

We share personal information only in these specific situations: with your explicit consent, to comply with legal requirements, to protect our rights and safety, during business transfers, or with service providers under strict confidentiality agreements.

Your Privacy Rights

You have significant control over your personal information. These rights aren't just legal requirements – they're part of our commitment to transparency and respect for your privacy.

What You Can Do

• Access: Request a copy of all personal information we have about you, including how we obtained it and how we use it
• Correction: Update or correct any inaccurate information in your profile or records
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations
• Portability: Receive your data in a structured format to transfer to another service
• Restriction: Limit how we process your information in certain circumstances
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdrawal: Withdraw consent for any processing that requires your permission

How to Exercise Your Rights

To request any of these actions, email us at info@usanetpeople.wiki with "Privacy Request" in the subject line. Include your full name and the specific action you want us to take. We'll respond within 10 business days and complete most requests within 30 days.

Data Security and Protection

We take data security seriously because your trust is essential to our mission. Our security measures protect your information from unauthorized access, alteration, or disclosure.

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Secure data centers with physical access controls and monitoring
• Database encryption for stored personal information
• Multi-factor authentication for staff access to personal data

Administrative Measures

Our team receives regular privacy training, and we limit access to personal information on a need-to-know basis. We maintain detailed logs of who accesses what information and when. In the unlikely event of a data breach, we'll notify affected individuals within 72 hours.

Data Retention and Deletion

We don't keep your information forever. Our retention periods balance your need for ongoing services with privacy principles and legal requirements.

How Long We Keep Information

• Active participant records: Maintained while you're enrolled in programs plus 3 years
• Financial records: 7 years from last transaction for tax and audit purposes
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: Aggregated data for 2 years, individual data for 6 months
• Support communications: 2 years from last interaction

International Data Transfers

Some of our service providers are located outside the United States. When we transfer your information internationally, we ensure it receives equivalent protection through appropriate safeguards.

Safeguards for International Transfers

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions recognizing equivalent privacy protection
• Certification schemes and codes of conduct for data processors
• Regular monitoring of international service providers' privacy practices

Children's Privacy

Our services target working professionals and graduate students in social work. We don't knowingly collect information from children under 16. If we learn we've collected such information, we'll delete it immediately.

Parents or guardians who believe we may have collected information from their child should contact us immediately using the information below.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.

The "Last Updated" date at the top shows when we last modified this policy. We encourage you to review it regularly to stay informed about how we protect your information.